Name: Moores Electrical Services Ltd
Business Trading Address: 29 Reservoir Lane, Hedge End, SO30 4AX
Telephone: 01489 786419
VAT number: 281 6946 68
Registered Office Address: 29 Reservoir Lane, Hedge End, SO30 4AX
Legal form: A limited company registered in England and Wales
Public registers: Details about our Limited Company's registration can be viewed at www.companieshouse.gov.uk under ref 11010302
Business Activities: Electrical installation contracting
Payments accepted by: cash, cheque, BACS
Insurance Details: Fully insured and NICEIC certified
Applicable law: Unless otherwise agreed, English law, with the English Courts having exclusive jurisdiction in relation to any claim, dispute or difference concerning the service and any matter arising from it.
Complaints: We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfation.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely even that there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call, write or email us on the details on this website.
We aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
Where we cannot resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer your complaint to them please contact 0333 241 3209 or via their website
Regulating body: NICEIC Enrolment number 602882000
Work Guarantee: All works are guaranteed for 3 months from date of completion, this covers parts and labour, please see our full guarantee document for further information. Any specific manufacturer's warranty will be provided on request. Your statutory rights are not affected by our guarantee. Our Warranties and Guarantees are not insurance backed.
Consumer Contracts (Information and Additional Charges) Regulations 2013:
Notice of Right to Cancel: Under the above named regulation you have the right to cancel this contract during a period of 14 calendar days from the day this notice is sent or given to you. During that period if you choose to cancel the contract any money paid by you will be refunded.
However if you have already given written approval for the work to begin before the end of the cancellation period you may be required to pay for good or services already provided.
If you wish to cancel the contract you must do so in writing and deliver personally
The notice of cancellation is deemed to be served as soon as it is posted or in the case of an electronic communication from the day it is sent.
TERMS & CONDITIONS
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